This blog site is for the recognition of those who serve whole heartedly and are kind in whatever it is they do. They take customer service to a whole new level, or perhaps to the level it was supposed to be in in the first place. These stories are my personal experiences and it is my way of saying thank you and blessing the various participants; in their respective careers, businesses or endeavors.
My first installment is the ‘Metro Cafe‘ on 42nd Street (18 East/precisely), it is right between Fifth and Madison Avenue. It has a hands on Manager and Supervisor, who know exactly how to keep their customers coming back.
I went in yesterday to fix a little mishap from the previous day. As I fumbled and fidgeted with my purse, they got ready to fix whatever, I mean whatever ailed me. They could have just fixed the mishap and let me go, or argued with me till the month of December rolled in. But they went a little further than I expected. They offered me a full course meal on the house. Take whatever you want…on the house. Phew! I feel like I was at a buffet. A day later I am still full and fed. I stopped by again today, to take care of my business and got to meet the lady in charge of catering. She was as pleasant as she was professional. And one more sample later, I am definitely overflowing with good food. I need to run a marathon this evening, That is about the only way I can even begin to digest all this food!
Four thumbs up for this Cafe. Me ‘likes’ them a lot. The facility is neat and very clean and there are adequate staff around taking care of business. The food is ‘delicioso’ and there is ample selection for every known preference. From the vegetarian, to the health nut, to the very hungry bear, there is something for everyone at Cafe Metro.
Thank you very much Manager, you are a real cool person. Keep up the good work, and we will keep coming back.
PS: The Smoked Turkey with vegetable and avocado wrap was excellent and of finger licking quality. Thanks Michele.